Services We Can Offer You
NGI can supply you with a wide range of services to your organisation to meet your networking, cabling and computer hardware installation requirements. The details of each service we offer can be found below. Click on the service of your choice to find out how we can benefit your company with our expertise.
Category 5e & Category 6
We offer a range of network computer cabling solutions which cover all the category cabling standards. This includes installing your network data cabling to specific industry standards providing you with a structured cabling solution.
We can offer a range of cabling to suite your telephone system requirements. This includes installing telephone structured cabling, from your telephone switch to your category 5e network wiring closet environment, providing a complete managed data and voice solution.
We offer a range of fibre optics cabling backbone solutions for your business. These include providing a services where we will design your network cabling structure, using the latest fibre optic technology and standards, to ensure we install a resilient and reliable infrastructure to run your network on.
At NGI we pride ourselves in offering you the latest technology in wireless network communications. We can offer a range of packages to suite your company requirements for wireless network integration.
Line of Sight
At NGI we can offer you a solution to linking your buildings together where normal cabling methods are not an option. Laser building to building (point to point) networking is a cost effective and secure solution when traditional cabling is not practical or just very expensive.
Laser Bandwidth is ideal for many organisations such as Colleges, University's, Councils, large organisations and smaller operations looking for a cost effective solution to linking LAN's.
IT and Networking Services
We provide your company with a full site inspection of your existing network and making recommendations for improvements. NGI will carry out an extensive site survey to determine your exact requirements and follow up with a detailed report and quotation for you to consider.
Network Design Service
As a network solutions provider, NGI will design your network topology using industry standard visual software to meet your specific needs building in resilience and redundancy whilst providing you with a cost effective solution. Using industry standard software we will design your network to suit your specific needs enabling you to see how the network will function.
Network Computer Cabling and Voice Installation Service
We can offer you a service to ensure your telephone cabling needs are installed into your existing cabling infrastructure. This will give you a neat and tidy solution to your desktop environment, maintaining a colour coded approach to identifying voice and data cabling within your managed wiring closets.
Additional Comprehensive Networking Services
- Cabinet Recovery Service
- Cable Management Programme
- Fault Finding Service
- Network Installation & Configuration Service
- Physical Network Protection
Computer Infrastructure Services
We also believe at NGI the road to success is being able to offer a complete IT solution package, which not only covers your networking requirements but also your general and specialist IT support needs. Our skills and experience extend to being able to offer you, the customer, a range of consultancy services and practical hands on experience in delivering your computer infrastructure and software application needs. The range of services we offer include:
- Computer hardware installation and application software to industry standards.
- Installation and configuration service of your Windows 2000/2003 network operating systems environment including the commissioning of your active directory and security using industry recognised operating standards.
- Setting up security policies to protect your organisation.
- Defining operating standards for your desktop and user environments.
- Advice on securing your business with the latest firewall technology through to practical help in setting up your network perimeter.
- Disaster recovery, practical advice for your day to day computer network and IT operation requirements.
- Designing and implementing IT policies and procedures to recognized industry BSi7799 and Sarbanes Oxley section 404 IT standards.
- Deployment of Anti-Virus policies for your server and desktop needs.
- Consultancy for designing a desktop standards through to deployment using Microsoft products.
- Building resilience into your computer network and application environments.
- Standard desktop rollout service.
- Guide to patch management.
- End user application software training.
We have high standards of workmanship and as such take care with every network installation we are involved with. As a follow up to the work by our engineers, NGI contact customers to ensure that the work has been carried out to their complete satisfaction.
As a record of completion NGI provide each customer with a report showing the results of all the tests carried out on each cable installed after completion of the installation itself, this is aimed to give the customer the complete confidence in their new installation and in the quality service we offer.
As a further commitment to workmanship and quality of the service that we offer, NGI provides a full 1 year warranty service on all installations. In addition all category 5E and 6 structured cabling systems are covered by an encompassing 25 year warranty. See enclosed details on this website.
Customer After Care
As well as providing an un-rivalled network installation and management programme, NGI can also look after your network indefinitely. With our gold star maintenance plan you need never worry about problems.
We believe the quality service we offer to our customers is paramount. Supporting our customer after the work has been completed is equally important, which is why we offer a comprehensive range of support packages tailored to meet our customers unique requirements. These packages can be contract based or arranged on a call by call basis.
The support packages include a thorough annual health check to identify any existing and potential problems within your present network. Dependant on the package you choose, we can offer a simple to a more detailed re-testing plan of your existing copper and fibre cabling, through to analysing the performance of your network. These tests all come with a detailed report of the test results, recommendations for the present network and suggestions on future capacity planning for your organisation. With our experience and guidance we can assist you to ensure that your network is always running at optimum efficiency.
Emergency situations often may be one or more of the following:
- Communications Failure
- Operating System Instabilities
- Specific Service Failure
Full telephone support will also be incorporated into NGI maintenance agreements with experienced UK based engineers available at all times.
Rapid Response Call Out Service
Another benefit to being a customer of NGI is our complete commitment to customer satisfaction. If your business encounters network problems with cabling or equipment this can have devastating consequences to the operation of your business. One constant problem we keep hearing in the industry from customers is that response times to are too long.
NGI are only a call away from providing a rapid service to diagnosing your network problem offering a complete solution to fixing your network, thus providing a service your business can depend on. Our response times are probably the best in the industry and we pride ourselves on this.
Excel and Krone Accredited Engineer Support
Engineers employed at NGI have a least 10 years relevant experience in network data and voice cabling. In addition NGI engineers work in an orderly and tidy manner ensuring they leave the site just as they find it.
After your structured cabling installation has successfully been installed, the test results are sent on disk or CD format to the appropriate accreditor for verification and storage which are retained and have a guarantee of 25 years. A warranty certificate is supplied on all structured cabling installations.